AALBC, like many other independent booksellers are in the midst of an unprecedented level of book sales. As a result, processing your order will take a bit longer. I’ve already contacted many of you, and you have been universally understanding. Unfortunately, individual emails are no longer practical, hence this mass email.
The global pandemic has already made the book procurement process slower; delivery services, distributors, printers, publishers, and bookstores have shut down or reduced staff and hours. The recent surge in orders has slowed things even more. Of course the pandemic has made it more difficult to scale to meet increased demand for books.
First, your orders will be processed. When your order has been changed from "Awaiting Fulfillment" to "Awaiting Shipment," that means we are in the process of securing and mailing the books you’ve ordered. Changes to orders at this point are difficult to make.
We normally provide tracking numbers as soon as orders ship, but given our resources we are temporarily suspending the provisioning of tracking numbers, until we can catch up on orders.
However, if you request tracking information on your order we will provide it, but please wait at least two weeks, after your order has entered the Awaiting Shipment phase before emailing us a request for status. Be sure to include your order number in any correspondence. The email to use is troy@aalbc.com. Most orders of books, in stock will be received in this two week window.